Myths About IT Support Services

When it comes to IT in New York City, there are a lot of myths about the upkeep and security of business systems. In this post we take a look at a few of these myths, and their corresponding truths.


Myth 1: “I don’t need IT support if my business is small.”

Truth: No matter how small your business is, a technological presence isn’t just necessary, it’s mandatory, and while technology is great, it needs regular, professional maintenance to retain economic functionality.


Myth 2: “It is cheaper to hire dedicated staff to maintain my company’s IT infrastructure.”

Truth: While this may be true for large corporations, for most small to medium sizes businesses it is often more economical to outsource to a qualified firm. At Prime Support IT, we pride ourselves in providing the best NYC computer support that won’t break the budget.


Myth 3: “Technology is so reliable that support is unnecessary.”

Truth: While modern systems are more reliable than their 30-year-old predecessors, a proper support network is still integral to their upkeep. Downtime is expensive, and at Prime Support IT, we provide the best NYC IT Support so that downtime is a rarity, and all systems are kept in secure working order.


There are definitely more myths circulating, and we will be sure to cover them in successive posts. Any of these myths sound familiar to you? Give us a call and we will come up with a solution for you!

Choosing the Right NYC IT Support Firm

In recent years, computers have become an integral part of business of all sizes. While these technologies seem to provide economic solutions to aid your organization on a daily basis, they require regular maintenance by skilled professionals to maintain the highest level of efficiency—because efficiency and profits go hand in hand. In New York City, a plethora of tech support companies have popped up, however they are not all created equal. Here at Prime Support IT, we pride ourselves in providing the best NYC Managed IT for businesses of any size. While some support companies employ technicians that are experienced in a in a way that does not break your budget. When the worst happens, you can count on us to be there with the best NYC IT support to keep your systems up and running in the most efficient way possible. So, for businesses both small and large, Mac or PC, you can count on us to provide your NYC computer support needs.

NYC IT Support Services for all Businesses

In most cases NYC IT Support firms operate on a “patch and fix it basis.” While this is effective in the moment, it is much better to have a proactive approach to managing your companies IT infrastructure. Prime Support understands how to properly manage your business so that

The support you need

Whether you own one computer or many, Prime Support IT services will help you get the highest return from every dollar you spend on IT Support. We offer a broad range of support services tailored to your needs to ensure optimal performance for your computer and network support. With our 24/7 monitoring services we make sure that you are covered at all times.

Companies of all sizes

For small businesses, we frequently become a virtual IT department, bringing big company IT resources to small organizations. But that doesn’t mean we don’t work with the conglomerates either! Larger enterprises leverage our proven abilities in areas of back up and disaster recovery and mass IT consulting. Of course in the rare instance that the worst does happen, Prime Support IT works with a sixth sense.

How we can help

To ensure the support we can give to our clients, we work with keen anticipation of what might happen to help your business recover as quickly as possible. This helps with prolonged system down time and data recovery. Not only will we be able to help foresee future problems but also offer services beyond what most other NYC IT support providers will give you. We offer 24/7 security monitoring, antivirus support and updates, authorization and authentication, backup and disaster recovery, cloud services, and email server support to name a few.

We invite you to take advantage our diverse opportunity, extensive knowledge and prime customer satisfaction. Whether you’re a small business, specialized company, or major conglomerate Prime Support IT acts as your valuable business partner.

Please fill out the form to the right of this page, or call us at (908) 451-6000 to learn more.

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