Myths About IT Support Services

When it comes to IT in New York City, there are a lot of myths about the upkeep and security of business systems. In this post we take a look at a few of these myths, and their corresponding truths.


Myth 1: “I don’t need IT support if my business is small.”

Truth: No matter how small your business is, a technological presence isn’t just necessary, it’s mandatory, and while technology is great, it needs regular, professional maintenance to retain economic functionality.


Myth 2: “It is cheaper to hire dedicated staff to maintain my company’s IT infrastructure.”

Truth: While this may be true for large corporations, for most small to medium sizes businesses it is often more economical to outsource to a qualified firm. At Prime Support IT, we pride ourselves in providing the best NYC computer support that won’t break the budget.


Myth 3: “Technology is so reliable that support is unnecessary.”

Truth: While modern systems are more reliable than their 30-year-old predecessors, a proper support network is still integral to their upkeep. Downtime is expensive, and at Prime Support IT, we provide the best NYC IT Support so that downtime is a rarity, and all systems are kept in secure working order.


There are definitely more myths circulating, and we will be sure to cover them in successive posts. Any of these myths sound familiar to you? Give us a call and we will come up with a solution for you!

Choosing the Right NYC IT Support Firm

In recent years, computers have become an integral part of business of all sizes. While these technologies seem to provide economic solutions to aid your organization on a daily basis, they require regular maintenance by skilled professionals to maintain the highest level of efficiency—because efficiency and profits go hand in hand. In New York City, a plethora of tech support companies have popped up, however they are not all created equal. Here at Prime Support IT, we pride ourselves in providing the best NYC Managed IT for businesses of any size. While some support companies employ technicians that are experienced in a in a way that does not break your budget. When the worst happens, you can count on us to be there with the best NYC IT support to keep your systems up and running in the most efficient way possible. So, for businesses both small and large, Mac or PC, you can count on us to provide your NYC computer support needs.

Why Managed IT is taking over New Jersey Businesses

Prime Support IT provides your business the best tools and knowledge to unlock your true business potential. As leaders in the industry we bring you reliable IT service for your business. NJ Managed IT is now growing more than ever due to the new advances in technology and recourse.


When you sign up with Prime Support Managed IT services, the benefits are endless:

  • Tailored Packages – We know that every business owner has needs that are different from the next, so we offer 100% custom packages for any business size or budget.
  • Predictable costs 24/7– Our flat-rate fee covers all of that whenever you need it done. You’ll never have to worry about ballooning IT costs. Other IT outsourcing firms charge an hourly rate, so they make more money when problems may arise.
  • Ramped up productivity– never stress again about network failures, as our managed services include round-the-clock monitoring of your computers and network to help prevent problems before they happen. Our startup specialists will design, implement and support a full range of IT infrastructure services, from network design, mobile networking and cloud computing.
  • We are always available– part of what makes our managed services so exceptional is that we are always available, regardless of time or holiday. We pride ourselves on stellar customer service. All support is done from the New York/New Jersey area, which means there are no long hold times and no overseas call centers. When you call, it rings right though to one of our expert staff members who will help you quickly, courteously and efficiently. We are always available 24 hours a day, 7 days a week to ensure you get the best experience from using our Managed IT services.

You can rest easy when you put your IT support needs in our hands.


We invite you to take advantage our diverse opportunity, extensive knowledge and prime customer satisfaction. Whether you’re a small business, specialized company, or major conglomerate Prime Support IT acts as your valuable business partner.

Please fill out the form to the right of this page, or call us at (908) 451-6000 to learn more.

Why knowledge is the best form of computer security

Internet Safety Tips: How to Avoid Malware

Knowledge on how to safely browse the Internet is the key to protect you from malicious threats. Many believe that if you have some sort of anti-virus, you will be 100% safe. If you think suspicious websites are the only places where malware awaits, you are in for a shock. Malware is hidden and lurks in many corners of the Internet. We often find it the most in places where you’d least expect.

Here is how many often find danger:

  • Yours begin to start your daily browsing by opening up your web browser
  • You then visit a site and something unusual happens:
    • A deceptive link that can be clicked
    • A clickable image that leads you to another page
  • Malware then loads onto your computer without you ever having any knowledge of it
  • At times, simply opening a Web page or email starts the installation process
  • Finally, your computer is now infected and your personal information is at risk

Malware quickly begins its task of stealing your information, which may include credit card numbers, usernames and passwords. Then directing your browser to suspicious websites, changing or deleting your files and slowing your computer to the point of no return.

NJ Computer Support and NYC Computer Support

An unprotected computer is an open door for Web sites that threaten your Internet safety. Here at Prime Support IT, we are able to offer firewalls that monitor Internet traffic in and out of your computer to prevent online scammers from attacking you. Lets not leave out the constant software and anti-virus solutions we can offer you as well. All our clients get custom tailored software, anti-virus and security to best fit your needs.

We invite you to take advantage our diverse opportunity, extensive knowledge and superb customer satisfaction. Whether you’re a small business or major conglomerate Prime Support IT acts as your valuable business partner.

Please fill out the form to the right of this page, or call us at (908) 451-6000 to learn more.

NYC IT Support Services for all Businesses

In most cases NYC IT Support firms operate on a “patch and fix it basis.” While this is effective in the moment, it is much better to have a proactive approach to managing your companies IT infrastructure. Prime Support understands how to properly manage your business so that

The support you need

Whether you own one computer or many, Prime Support IT services will help you get the highest return from every dollar you spend on IT Support. We offer a broad range of support services tailored to your needs to ensure optimal performance for your computer and network support. With our 24/7 monitoring services we make sure that you are covered at all times.

Companies of all sizes

For small businesses, we frequently become a virtual IT department, bringing big company IT resources to small organizations. But that doesn’t mean we don’t work with the conglomerates either! Larger enterprises leverage our proven abilities in areas of back up and disaster recovery and mass IT consulting. Of course in the rare instance that the worst does happen, Prime Support IT works with a sixth sense.

How we can help

To ensure the support we can give to our clients, we work with keen anticipation of what might happen to help your business recover as quickly as possible. This helps with prolonged system down time and data recovery. Not only will we be able to help foresee future problems but also offer services beyond what most other NYC IT support providers will give you. We offer 24/7 security monitoring, antivirus support and updates, authorization and authentication, backup and disaster recovery, cloud services, and email server support to name a few.

We invite you to take advantage our diverse opportunity, extensive knowledge and prime customer satisfaction. Whether you’re a small business, specialized company, or major conglomerate Prime Support IT acts as your valuable business partner.

Please fill out the form to the right of this page, or call us at (908) 451-6000 to learn more.

Managed IT Services on the Rise

We provide our customers with the most speedy, advanced and affordable services across the board. In the perspective of our clients, we imagine it this way: As a company, if you’re not offering a managed IT service, you’re a relic of the past. You wouldn’t offer your customers floppy disks as opposed to DVD’s or black and white TV rather than color. So why should your business be any different?


In 2015 alone, companies that have switched over to managed IT experience a growth of not only services but also market and revenue. All industries adapt, at one point or another its inevitable. But of course just how much of an increase can you see? How can cloud computing and services becomes more advanced and reliable than standard IT? Answers to this and more can be found out by filling out any of the forms on our website.

We understand that now we live in the digital era where all classes of companies try to keep up the also ever adapting IT service. Looking into 2016 as the year nearly 40 percent of companies have allocated spending to improve their IT Service with managed IT Support. This day in age, technology is a train powering forward leaving those behind who don’t jump on, and so is IT service.

As one of the leaders in NJ managed IT and NYC IT consulting, Prime Support IT has sought after only the newest and advanced ways to make sure our customers notice how important it is to keep up with the increase in demand. Every day, we focus on companies and small businesses alike. We keep their best interest at hand by showing the how much of a benefit upgrading their technology is generally an investment of enhanced efficiency, capability and success. As old programs and software become outdated and new threats are introduced, people from all over seek advice and new solutions, which in the end drives the demand.

All in all, if your company wants to flourish in the ever-growing market of service, the first step to be taken is to become available. Prime Support’s Managed IT Service can provide not only relief from ever having to worry about your technology again but also the ability for you to focus on your business. We ensure your IT infrastructure will be handled in the most professional manor and offer 24/7 support from real people who care about your business. Lastly, it doesn’t get better than only having one fixed monthly payment which will help you keep your costs controlled.

Prime Support Announces Their Recent Expansion

Prime Support, LLC announces the company’s ability to take on larger IT projects! Prime Support is a New Jersey based IT company established in 1995. The company’s experienced staff has earned the trust of hundreds of customers since that time. They provide a full range of managed IT services and computer / network support in New York and New Jersey.

Scotch Plains, NJ — (ReleaseWire) — 02/18/2016 –Prime Support is a reputable IT provider with a proven track record of helping businesses clear the technology problems they encounter. They provide both remote and onsite services customized to their clients’ specific business needs.

Some of the services provided include Computer Support, Cloud Computing, On Premise, Hybrid and Hosted Exchange Email, Data Backup & Recovery, Server Support, VOIP Phone Systems, Firewall Support and Implementation, Virus Remediation and Prevention, Wi-Fi Networks, and more.

With the high demand for NJ Server Support and other IT services in the region, the company made some significant steps towards their growth. These steps include making recent enhancement to their website, expanding the IT services provided and increasing their staff. These changes allow them to take on the increased number of requests and bigger projects that may require more resources.

Prime Support’s goal is to be a valuable business partner to their clients and professionally meet all their IT needs by helping their business develop and thrive. Extended support hours are available up to 7 days a week.

For more information on the services provided please visit Prime Support at

About Prime Support
Prime Support provides professional IT services to a wide variety of industries including startups, financial, insurance, non-profit, medical, legal, and manufacturing. They can offer IT solutions to ALL businesses large or small.


Original Release Here


NJ Computer Support Update

Prime Support IT has recently made some major enhancements to their website and has many big plans for the upcoming year. We place to take our NJ Computer Support to the next level by becoming m0re active in our blog. Our company will be reviewing useful software’s and looks to become a news authority and resource for all businesses in search of IT Support.

Some of the companies and software we would like to review include:

Microsoft Office

Open Office


Norton Antiviris

Mcafee Antiviris

WD Cloud Solutions

Piriform CCleaner

Piriform Defraggler


It is with high hopes that educating the public can help overall network security and prevent viruses and failures in the workplace.

NJ IT Experts Dominate The Marketplace

Prime Support IT has been operating in New Jersey and New York for over 2 years and has already made a splash into the marketplace. Providing all of the services to be considered a full service NJ IT firm. With more than 20 businesses trusting our company we have proven ourselves to be a vital asset to keeping computer systems and technology running smoothly.


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